khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 2939906318
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP, which you must verify to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If you're still unable to receive the OTP, you can try clicking the "send OTP" button again or wait for the allotted time to pass. If the OTP still doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If it has changed, submit your correct KYC details to customer support via email to facilitate an account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the updated app. Once updated, you can play the app without any further problems.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, not the bonus amount. The earned gaming money can be withdrawn once the minimum threshold of Rs. 100 is met.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes uploading your Aadhaar card and saving your UPI and bank details. Having these details saved will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This delay in payment is an exception rather than the standard processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use and cannot be withdrawn. You can withdraw winnings made from playing games using the bonus funds. The bonus itself cannot be withdrawn, only winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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